The Grow Shop – Privacy Policy

Last Updated: 08/04/2025

The Grow Shop (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website [https://thegrowshop.co.uk].

1. Information We Collect

Personal Identification Information (Name, Email address, Phone number, Address)

Payment Information (handled securely by third-party providers)

Technical Data (IP address, browser type, operating system)

Usage Data (pages visited, time spent on site)

2. How We Use Your Information

To process transactions and deliver products/services

To provide customer support

To send updates, offers, and newsletters (if opted-in)

To improve our website and services

3. Data Sharing and Disclosure

We do not sell your data

We may share data with service providers to operate the website (e.g. payment processors, delivery companies)

Legal compliance (when required by law)

4. Data Retention

We retain data as long as necessary for the purpose it was collected

5. Your Data Protection Rights

Right to access, rectification, erasure, restriction, and objection

Right to data portability

Right to lodge a complaint with the ICO

6. Cookies

Our website uses cookies to enhance user experience. You can control cookie settings through your browser.

7. Contact Us For any questions about this policy or your data, contact us at: info@thegrowshop.co.uk